Fast Times Skateboarding

We had bought a dunk and it was missing laces. We went to the store and asked for a refund but the staffs were so mad and said that no refund for dunks although they don’t say that on website and return policy. After that he just took the laces from other box and threw at us 🤡. Very bad customer service. Not gonna come here again 👎 …

My recent visit to this store with my partner was an absolute disappointment. We went there to inquire about missing accessories for a product we had previously purchased. To our astonishment, the staff member we dealt with not only lied about the return policy but also displayed a highly aggressive attitude towards us. The staff member claimed that their email or Instagram had stated a "no return" policy for certain items, but when we asked for evidence, he couldn't produce any such statement. It was clear that he was making up excuses to avoid taking responsibility. Moreover, instead of addressing our concerns professionally, he became increasingly confrontational. What shocked us the most was his disrespectful behavior. He actually threw the missing accessories in front of both me and my partner and walked away without offering any further assistance. This level of unprofessionalism and rudeness is completely unacceptable. As a result of this terrible experience, we have decided never to shop at this store again. We strongly advise others to consider alternative options with better customer service. It's truly disappointing to encounter such behavior in a place that should value its customers.

I had an absolutely horrendous shopping experience at this store, and I feel compelled to share my negative experience with others. 1. **Staff Attitude**: The staff at this store are incredibly arrogant and have a terrible attitude towards customers. From the moment I walked in, it was evident that they had no interest in providing decent customer service. 2. **Missing Accessories**: I purchased a pair of Nike SB skate shoes, and when I got home, I noticed that some important accessories, specifically the laces, were missing. When I returned to the store to request a refund or assistance in finding the missing laces, the staff had the audacity to blame me for their absence. They refused to refund my purchase and accused me of buying the shoes to resell them. This is not only unprofessional but also insulting. 3. **Hypocrisy**: To make matters worse, I later discovered that some of the staff members are resellers themselves, hypocritically criticizing customers for reselling while engaging in the same behavior behind closed doors. It's the epitome of hypocrisy and undermines any moral high ground they claim to hold. 4. **Misleading Return Policy**: The return policy displayed on their website mentions a 14-day return policy, but conveniently fails to specify that certain products, like SB Dunks, are not eligible for refunds. This lack of transparency is deceptive and misleading. Overall, my shopping experience at this store was nothing short of a nightmare. The staff's arrogance, refusal to provide assistance, and hypocrisy in their own actions have left me extremely disappointed and frustrated. I strongly advise potential customers to avoid this store at all costs, as the staff and the entire operation are nothing short of terrible.